Montage Furniture Protection Plan
Montage Furniture Services Protection Plans
When you protect your furniture investment with a Montage Furniture Services (MFS) Protection Plan, you can relax knowing that when mishaps happen we’re here to help put your mind at ease and return your furniture to looking beautiful. MFS distinguishes itself from its competitors by offering personal, fast and friendly service — delivered by experienced furniture industry experts.
What kind of plans are available?MFS offers plans for individual pieces or same-upholstery sets. Combination plans cover multiple category purchases — all on one plan.
What is covered?
- Leather and Vinyl
- Wood, Case Goods and other Hard-Surface Furniture
What mishaps are covered?
A variety of coverage levels are available to protect your home furnishings against stains and damage. Talk to your store sales associate about the coverage levels available.
Montage Furniture Services offers access to live customer service representatives who are available to assist customers in solving their problems by offering tips, products, appointments with service technicians and claim filing assistance.
The depth of our furniture industry service is evident in every step of the service process. From our tenured service center staff to our reputable cleaning and repair technicians, we’re all working toward giving you the best service experience possible.
The Top 10 Reasons to Purchase An MFS Protection Plan:
You want to keep your new furniture looking new. You've found just the right furniture for your home and you want to keep it that way. Your purchase of a protection plan gives you access to furniture experts who can help keep your furniture looking good longer.
You want to live in your living room. Your protection plan will put your mind at ease so you can enjoy your children and your guests without worrying about that plate of appetizers teetering on their lap.
You own one or more of the following: pens, popsicles or pets. Most MFS protection plans cover ink, food and beverages and pet bodily fluids - refer to your plan for specific coverage details.
You think slipcovers are tacky. Our stain and damage coverage is so great that you can trash that floral slipcover in favor of a new lamp to accessorize your new furniture.
You like being able to get help when you need it. Our furniture experts offer live, fast and friendly service when you need help with a problem covered by your protection plan. You also can file claims online or via e-mail.
You know that you'll have your furniture longer than a year - the length of most manufacturers' warranties. Chances are, you will experience a problem after your furniture's 1-year manufacturer warranty has expired. MFS protection plans offer 5-year coverage on furniture and 10-year coverage for mattresses.
You recognize that a protection plan could save you money in the long run. Just one technician repair or part or piece replacement will easily make up the small purchase price of an MFS Protection Plan.
You know there's no use crying over spilled milk…or…juice…or wine. Life's too short to worry about spots and spills. Just let us know what happened, and we'll do the "dirty work" for you.
You realize that you're not a spot and stain removal expert. The MFS customer service center experts will offer you products, tips and support for taking care of many problems yourself.
You like the security of knowing your furniture will be replaced if our experts are not able to solve your covered problem. No worries, no problem.
About Montage Furniture Services
Montage Furniture Services is a business unit of Montage, Inc. Montage, Inc. was founded in 1972 as a marketing services company. Since the early 1980's, we have been providing customer services to consumers and professionals on behalf of major corporations, including several Fortune 500 companies.
One of our areas of special expertise is the home furnishings industry. Montage has been a prominent service provider to the Furniture Protection Plan industry since 1983. During that time, we have handled over 4,000,000 calls from consumers with questions or problems regarding their home furnishings. In addition, we have dispatched hundreds of thousands of in-home technician services for stain removal and furniture repair.
In 2004, we introduced a new business unit, Montage Furniture Services, to launch our own line of Furniture Protection Plans. These plans are backed by the same level of service excellence that has built our reputation for quality and integrity for over 20 years.
MFS is a Better Business Bureau accredited business and carries a service and reliability rating of A+, the highest rating awarded by the BBB.